Booking Rules

• · All participants MUST arrive at least 10–15 minutes before their scheduled time in order to get waivers signed and prepped for the IRO Experience.
   

· Anyone who arrives more than 15 minutes past the beginning of their allotted time slot will forfeit their scheduled experience and will NOT be refunded. You may reschedule. This includes waiting for anyone in your session. 

· All scheduled bookings can be rescheduled with 48 hours' notice online or by phone. 

· All cancellations must be made 48 hours in advance in order to receive a partial refund. A $25 convenience fee will be deducted from your refund.

B.Y.O.B - BRING YOUR OWN BREAKABLES

· All participants MUST arrive 20 minutes before their scheduled time to sign in and have items approved & set up for their IRO B.Y.O.B Experience.

· ​Please call 360-515-5130 or email iragedolympia@gmail.com ahead of time if you want to check on any questionable items for approval.