Booking Rules

• · All participants MUST arrive at least 10 minutes before their scheduled time in order to get signed in and prepped for the IRO Experience.
   

· Anyone arriving more than 10 minutes past the beginning of their allotted time slot will forfeit their scheduled experience and will NOT be refunded.

· All scheduled bookings can be rescheduled with 12 hours notices online or by phone. 

· All cancellations must be done 48 hours in advance. If you book a session less than 48 hours from the date, you are not able to cancel and receive a refund. You can reschedule or receive a credit.

B.Y.O.B - BRING YOUR OWN BREAKABLES

· All participants MUST arrive 20 minutes before their scheduled time to sign in and have items approved & set up for their IRO B.Y.O.B Experience.

· Anyone arriving more than 5 minutes past the beginning of their allotted time slot will forfeit their scheduled experience and will NOT be refunded.

· ​Please call 564-200-2840ahead of time if you want to check on any questionable items for approval.